hurinhouse: (Default)
[personal profile] hurinhouse
for a few weeks now, my laptop randomly starts clicking. it sounds as though it's coming from the dvd drive (which no longer works, btw), ad when it's clicking the dvd door light blinks. when I say "click," it could be the sound when a dvd starts spinning perhaps, except no spinning happens. if I tilt the laptop when it's happening, it (usually) stops clicking.

it seems as though it happens more often when I type a lot, and slows down when I stop; but other times I could be typing quickly for minutes at a time and I don't hear it at all. also, it seems as though the laptop needs a bit of time to catch up to my fast web surfing once in a while now, when it never did before.

I haven't upgraded to windows 10 yet. I tried it a few months back and it caused more trouble than it was worth, so I took it back off and went back to 7. I use Norton.

has anyone else run across this? I just want to be sure my laptop's not about to die. I definitely can't afford a new one right now.

Date: 2016-04-30 02:02 pm (UTC)
From: [identity profile]
Okay, it's hard to make a good diagnosis from afar, but from what you describe it doesn't sound good at all. I had a similiar problem a bit over a year ago, but the sound seemed to come from the hard drive. Is it a whirring sound? And does the system crash once in a while? Anyway, save all your data to an external drive (that's an imperative; I didn't, or at least not everything, and I'm still suffering for that) and get the hard drive checked. You probably need a new hard drive (not a whole new laptop). Maybe then Win10 will run better as well. But whatever you do, get a pro on board. You'll save yourself a lot of trouble and headache.

Date: 2016-04-30 06:56 pm (UTC)
From: [identity profile]
thank you! the system has not crashed at all - I haven't yet seen the blue screen of death - but of course that's what I'm scared of. so even though it sounds like it's coming from the dvd drive and the dvd drive's light blinks when it clicks, it could still be the hard drive? yeah, I need to find an expert. I'll need to decide what's most important as I don't have an external hard drive large enough for everything.

(while typing now, quickly, it started clicking. as soon as I tilted the computer at a 45 degree angle or more, it stopped.)

Date: 2016-04-30 02:15 pm (UTC)
kanarek13: (Default)
From: [personal profile] kanarek13
Yeah, it's really difficult to say without actually experiencing this. It could be the drive (especially when its light is blinking when it happens) but it maybe some other component located close to it. A hard drive failure usually comes with some warning signs like the system freezing, crashing or files getting stuck in folder, slow down in launching apps, etc.

I would definitely try and at least pinpoint the problem - since dvd drives in laptops die very frequently, usually there is a relatively easy way to take it out and replace it... if you can find someone to temporarily take it out or at least disconnect the power to drive, then you could see if the clicking disappears or continues :) Even at a repair shop you wouldn't pay much for just taking out the drive without doing anything else :D

Date: 2016-04-30 06:57 pm (UTC)
From: [identity profile]
if it is the dvd drive, that's no big deal right? I can live without that but it won't hurt the rest of the laptop?

i'll find someone in town. I've been out of warranty for 2-3 years now.


Date: 2016-04-30 08:23 pm (UTC)
kanarek13: (Default)
From: [personal profile] kanarek13
Yeah, if it's the drive, then it shouldn't be a problem, like I said, maybe it can be disconnected from power so that it stays permanently off and doesn't bother you :D

Date: 2016-04-30 09:22 pm (UTC)
From: [identity profile]
In my previous laptop, taking out the DVD was really easy: just press it in and it popped out. Try googling for your laptop, I'm sure there are instructions online and you can see whether it's doable.

Date: 2016-05-01 12:20 am (UTC)
sherylyn: (Default)
From: [personal profile] sherylyn
Do you have a Best Buy near you? They're usually fairly affordable on getting help. And also, you can do something like Dropbox to back up everything online until you get a big enough external drive, too. I've got a terabyte there for $10 a month, I think it is. Also, just for future reference, if nothing else: Best Buy also has no interest for 12-18 months, depending on the price. It's how we've paid for the last several we've bought o.O

And yes, it could totally be "just" the DVD drive, too. If you can find a way to disable it, that should help you figure things out. But when the hard drive on my old laptop was going out the first time, it did make noise, I will say, even though it wasn't giving me the blue screen, but it was doing wonky things with files, etc., like Kanarek mentioned.

In another option for it being slow, though... my two cents: I'd get rid of Norton and get either AVG or Comodo anti-virus. They're both free, and they don't use *nearly* as many resources on your computer, either. I haven't used McAfee or Norton or anything like that in eons, and both my old and new laptops work so much better for it, IMO. I've got both Comodo's firewall and anti-virus now, and I love that they're almost unnoticeable, but work great. It'll free up both memory and "running room" (my non-technical word for how things run faster when they're not all cluttered up by the anti-virus hogging the resources). I can get you the download links for them if you're at all interested. :)


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